Business Intelligence for IT
Metrics and measurement of the financial impact of IT.
Enterprise Service Management
Standardized datamodels for handling service management and governance across the enterprise.
Work force Management
Work force Management for IT support & Services.
Process Mining for IT Services & processes.
Service Integration & Management
Analytics & reporting in multi supplier setups.
SLA forecasting and prediction.
Change forecasting and impact analysis of changes.
ITIL, Cobit, SAFe and DevOps reporting & analytics.
Priotization engine for centralized governance and control of workloads across global enterprises.